--- title: "Online webinar: AI in ITSM/ITAM: Dispelling hype and unlocking real value" description: Explore the real value of AI in ITSM and ITAM processes. Save your seat, September 5 at 1:30 PM UK time via Microsoft Teams image: https://lp.alvao.com/hubfs/Webinar%20banners/ENG%20webinar_ai_filip_jandora_09_2024_featured_image.png --- [![ALVAO](https://www.alvao.com/cs/storage/app/media/brand/alvao-logo.svg)](https://www.alvao.com/en/) - Products - **Products** [ITSM](https://www.alvao.com/en/itsm-for-microsoft) [Asset Management](https://www.alvao.com/en/it-asset-management) [Service Desk](https://www.alvao.com/en/service-desk) - **Features** [ALVAO for Teams](https://www.alvao.com/en/products/teams) [ALVAO for Outlook](https://www.alvao.com/en/products/outlook-add-in) [Power BI Integration](https://www.alvao.com/en/powerbi) [ChatGPT Integration](https://www.alvao.com/en/chatgpt) [MS365 Optimization](https://www.alvao.com/en/products/ms-365-optimization) [CMDB](https://www.alvao.com/en/products/cmdb) [Custom Apps](https://www.alvao.com/en/products/custom-apps) [Advanced Workflows](https://www.alvao.com/en/products/advanced-workflows) [Azure DevOps](https://www.alvao.com/en/products/azure-devops) [Asset Inventory](https://www.alvao.com/en/asset-inventory) [Enterprise API](https://www.alvao.com/en/products/api) [Electronic Handover Forms](https://www.alvao.com/en/products/electronic-handovers) [SAM Assistant](https://www.alvao.com/en/sam-assistant) - Solutions - **Solutions** [Hardware Asset Management](https://www.alvao.com/en/solutions/hardware-asset-management) [Software Asset Management](https://www.alvao.com/en/software-asset-management) [Digitization and Paperless Asset Management](https://www.alvao.com/en/solutions/digitization-and-paperless-asset-management) [Fleet management](https://www.alvao.com/en/fleet-management) [IT Service Management (ITSM)](https://www.alvao.com/en/solutions/it-service-management) [Human Resources](https://www.alvao.com/en/solutions/human-resources) [Workflow and process management](https://www.alvao.com/en/solutions/service-desk-for-workflow-management) [ISO 27001](https://www.alvao.com/en/iso-27001) - **Sector** [Industry & Manufacturing](https://www.alvao.com/en/digitization-manufacturing-industry) [Software & Technologies](https://www.alvao.com/en/software-technologies) [Finance & Banking](https://www.alvao.com/en/finance-banking) [Hospitals & Healthcare](https://www.alvao.com/en/healthcare-digitization) [Digital University](https://www.alvao.com/en/digital-university) [Public Sector & Government](https://www.alvao.com/en/public-sector-digitization) [Cyber Security](https://www.alvao.com/en/cybersecurity) - [Pricing](https://www.alvao.com/en/pricing) - [Case Studies](https://www.alvao.com/en/references) - Content Hub - **Content Hub** [Blog](https://www.alvao.com/en/blog) [Webinars](https://www.alvao.com/en/webinars) [ITSM Maturity Test](https://www.alvao.com/en/itsm-maturity-self-assessment) [E-Book](https://www.alvao.com/en/resources) [ITSM Hub](https://www.alvao.com/en/itsm/faq) [CIO Newsletter](https://www.alvao.com/en/cio-newsletter) - About Us - **About Us** [Our Story](https://www.alvao.com/en/about-us) [Support and Services](https://www.alvao.com/en/support-and-services) [For Partners](https://www.alvao.com/en/for-partners) [Certifications and Awards](https://www.alvao.com/en/about-us/certification) [Trust Center](https://www.alvao.com/en/privacystatement) [Contact](https://www.alvao.com/en/contact) [Schedule a demo](https://www.alvao.com/en/demo-alvao) # Webinar | AI in ITSM/ITAM: Dispelling hype and unlocking real value Join our free webinar to grasp the real value of AI in ITSM and ITAM processes. Let’s skip the AI hype and learn how it can redefine and shape your current work shown in practical examples. **Thursday, September 5 at 1:30 PM UK time via Microsoft Teams** ![Filip Jandora, ALVAO developer, is hosting a webinar about AI and ALVAO](https://lp.alvao.com/hs-fs/hubfs/Webinar%20banners/eng_webinar_ai_alvao_filip_jandora_2024(1).png?width=1591&height=1080&name=eng_webinar_ai_alvao_filip_jandora_2024(1).png) Learn about future AISM developments in this practical webinar with Filip Jandora, ALVAO consultant, and get your questions answered about AI how to: - save time and energy for your agents on tedious tasks like ticket **classification** and **summarization** and solution **recommendations** - get valuable insights that would take days to gather for major **incidents detection**, problem identification and **root cause analysis** - save hours on finding **connections** between tickets, services, articles for agents - improve your **asset management,** **CMDB**, and migration from previous tools All with the help of AITSM. ## 25+ years we manage IT processes ## 1000+ of implementations ## 1 500 000+ computers using ALVAO ![](https://px.ads.linkedin.com/collect/?pid=1309772&fmt=gif)